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On April 5, 2013, Santa Fe Auto Insurance Company was found to be insolvent and placed into liquidation proceedings by the 419th District Court of Travis County, Texas.  The liquidation will be administered by the Texas Department of Insurance through a Special Deputy Receiver (SDR).  This court order, along with an Order of Impairment issued by the Texas Insurance Commissioner, triggers the Texas Property and Casualty Insurance Guaranty Association's (TPCIGA) handling of claims for certain policy losses of Santa Fe.


The SDR will send notice to Santa Fe policyholders advising of the termination of their policies.  Policyholders should immediately contact their insurance agent or broker in order to obtain replacement coverage effective no later than May 5, 2013.  The Texas Department of Insurance website offers an FAQ for consumers regarding policies and coverages.


Policyholders should continue to notify Santa Fe of new claims and lawsuits by calling 1-972-239-8511.  

The SDR will arrange for the transfer of loss claim files to TPCIGA for handling.  Policyholders and claimants are requested to forgo contacting TPCIGA for 4-6 weeks, or until mid-May 2013, to allow sufficient time for the file transfer and initial review.  The TPCIGA will be unable to discuss the status of pending claims until the files have been transferred.  

If you have uninsured motorists' (UM) coverage through another carrier, that insurance is now primary and you should contact your UM carrier to make a claim.  UM and all other forms of available insurance, including health benefits, must be exhausted before TPCIGA can consider payment of your claim.  


Claims for unearned premium will be processed as soon as possible after TPCIGA receives all necessary financial information from the SDR.  It is not necessary to file a claim for your unearned premium.  


All lawsuits against Santa Fe and its insureds have been automatically stayed by order of the Travis County District Court.  In addition, the Texas Property and Casualty Insurance Guaranty Association Act provides for a stay of any lawsuit in which Santa Fe is a party or is obligated to defend a party for a period of six months from the date of the Commissioner's order designating Santa Fe as an impaired insurer.  


Susan E. Salch

Cantilo & Bennett, L.L.P.

11401 Century Oaks Terrace

Suite 300

Austin, Texas 78758

Phone 512-478-6000

Fax 512-404-6550


More information is available through the SDR's website at http://www.santafesdr.com


Information as of 04/11/2013

Santa Fe Auto Insurance Company


Information on this site is not legal advice and is not intended to be a comprehensive statement of the law or of the TPCIGA's policies and procedures.  References to the laws of any jurisdiction are for informational purposes only and are not a substitute for the official version of a statute. TPCIGA makes no warranty as to the accuracy or reliability of the content of this website or other related websites.  

© 2010 by Texas Property and Casualty Insurance Guaranty Association